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January 2012 News - Toulon Public Library
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LIBRARY SERVICE POLICY
NOVEMBER 2000
Amended August 2005
TABLE OF CONTENTS
Material Selection Policy
ARTICLE I Borrowing Privileges (pg. 4)
1.1 Eligibility
1.2 Fees
1.3 Registration
1.4 Responsibilities of Borrowers
1.5 Renewal of Library Cards
1.6 Suspension of Borrowing Privileges
ARTICLE II Circulation Policy (pg. 7)
2.1 Length of Loans
2.2 Renewals
2.3 Number of Items Loaned
2.4 Special Conditions
2.5 Reserves
2.6 Lost or Damaged Materials
2.7 Video Circulation
2.8 Newspapers
2.9 Fax
ARTICLE III Charges for Service (pg. 10)
3.1 Fines
3.2 Fees
ARTICLE IV Overdue Procedures (pg. 11)
4.1 First Notice
4.2 Second Notice
4.3 Billing Notice
4.4 Follow-up Letter
ARTICLE V Gifts/Memorials (pg. 12)
5.1 Gifts
5.2 Memorials
ARTICLE VI Computer Use (pg. 13)
6.1 Public Access Computer Guidelines for Use
6.2 Internet Use Policy
6.3 Internet Registration and User Agreement
ARTICLE VII Confidentiality of Library Records (pg. 17)
ARTICLE VIII Code of Conduct/Rules of Conduct (pg. 18)
8.1 Code of Conduct
8.2 Rules of Conduct
ARTICLE IX Reference Service Policy (pg. 20)
ARTICLE X Interlibrary Loan Policy (pg. 21)
10.1 Definition
10.2 Scope
10.3 Responsibilities of Borrowing Libraries
10.4 Responsibilities of the Lending Library
10.5 Fees
10.6 Violation of Responsibilities-Procedures
ARTICLE XI Americans with Disabilities Act (pg. 24)
11.1 Findings
11.2 Coordinator
11.3 The Grievance Plan
11.4 Administrative Procedure for Grievances
TOULON PUBLIC LIBRARY
DISTRICT
MATERIALS
SELECTION
POLICY
Adopted 11/13/00
Reviewed 06/16/03
Updated 05/09/05
Updated 7/14/05
Updated 2/13/06
MATERIALS SELECTION POLICY
I. OBJECTIVES
II. RESPONSIBILITY
III. CRITERIA FOR SELECTION AND MAINTENANCE
IV. CENSORSHIP
V. COMPLAINTS
A. PATRONS
B. STAFF
VI. GIFTS AND SPECIAL COLLECTIONS
MISSION STATEMENT
Toulon Public Library District provides current, accurate, high demand, and high interest materials primarily to Toulon Library District residents by acquiring, organizing and disseminating books, non-print materials and services that help educate, enrich, entertain, and inform.
The Toulon Public Library District is committed to the support of a culture of life-long learning in this community.
VISION STATEMENT
Toulon Public Library District will strive to access information and materials from within and outside of our library building. We will strive to provide and use the latest technology available with our resources. In the future, the library will be expected to have readily available up-to-date technological tools. The library building will need to be evaluated to determine how to best handle all of these needs of the community for technology.
The Toulon Public Library District supports the individual’s right to have access to ideas and information representing all points of view. The Board of Trustees of the Toulon Public Library District has adopted the American Library Association’s LIBRARY BILL OF RIGHTS, THE FREEDOM TO READ AND FREEDOM TO VIEW statements, attached herewith.
MATERIALS SELECTION POLICY
I. OBJECTIVES:
The Toulon Public Library District provides a wide range of services free to all members of the library district. To meet the inspirational, recreational and informational needs of the community with as broad an educational base as is found in Toulon library district, the library must build and maintain a large, well-balanced collection of print and non-print materials. All different type of formats will be considered when selecting materials, thus taking into consideration also future technological advances that are, as of now, unforeseeable. It shall be the policy of this library to provide materials in whatever media, non-verbal as well as verbal, which will best meet the needs of the district.
This policy is to help guide those librarians who choose the materials to be added and withdrawn and to inform the public about the principles upon which these selections are made.
II. RESPONSIBILITY:
The responsibility for the policy governing the inclusion of material in the library collection rests with the Board of Trustees. The actual task of selection has been delegated to the Library Director and the Children’s Librarian. They will choose materials which fit within the following guidelines and the American Library Association’s Bill of Rights and Freedom to Read statement.
III CRITERIA FOR SELECTION AND MAINTENANCE:
A. New materials are selected on the basis of readability (easily read and understood by general public), accuracy of the information presented, format and the suitability of the material to the district. The existing holdings of the library are also taken into account so a variety and balance of opinion may be found. Exceptions to this might include “books as news,” wherein newsworthy material can be made available to the public so they may read, examine and understand what the discussion is about and draw their own conclusions.
Material containing inaccurate information, lack of integrity or an intent to incite intolerance may be excluded as inappropriate.
B. DVD titles chosen for the collection shall not be those readily available at locally owned businesses. Videos will not be purchased, but may be accepted as a donation if they meet selection criteria.
C. In order to maintain a vital collection of current and historical materials, items must be removed according to the same criteria by which new materials are added. Materials are judged on their own value, their value to the collection or a combination of the two.
Materials may be withdrawn if their appearance has deteriorated, if the information contained is no longer current or accurate or if the material, except for that with specific reference value, does not circulate for a long period of time. Excess space shall not be reason for keeping materials of dubious value.
D. Withdrawn materials are neither given nor sold to individuals. If there is a need and are in good condition, they are donated to other libraries; if not, they are sold at the annual Book and Bake Sale.
E. Consideration is always given repairing materials, if possible, before replacing them.
F. An inventory of the collection shall be done periodically.
IV. CENSORSHIP:
Book selection and book censorship differ in the following manner:
Selection is governed by economics, physical limitations, format or questionable authority of sources while censorship is the limiting of resources based on the subject, topic and/or ideas per se.
Materials of sound authority shall not be removed from the library shelves because of partisan or doctrinal disapproval. If it is determined that there is a lack of material of sound authority representing the opposite viewpoint and such material is available, it will be added for balance.
The Toulon Public Library District accepts and endorses in their entirety the American Library Association’s Freedom to Read Statement, the Library Bill of Rights and the Freedom to View.
V. COMPLAINTS:
A. Patrons with complaints shall be referred to a staff member, depending upon the nature of the complaint. Should this not rectify the problem, the patron should fill out a reconsideration form and file it with the Library Director. The staff member and the Director will review the complaint and give a written response. In the rare case that the complaint is to be further pursued, the patron shall file a written request with the Library Director to bring the matter to the Board of Trustees for their consideration.
B. If staff members question any material in the collection whether processed and cataloged or not, whether a part of or intended for the Adult or Children’s collection, the piece of material in question shall be accompanied by a signed statement, listing specific reasons why the staff member considers the item unsuitable. The item and the statement should then be brought to the attention of the Library Director or Children’s Librarian.
The statement will be carefully reviewed and a recommendation will be made for final action. Then, the material will be reviewed and discussed by all parties concerned. The final decision will be made by the Library Director.
VI. GIFTS AND SPECIAL COLLECTIONS:
The collection of the Toulon Public Library District has been enriched and enhanced by many donations of books and other materials that it would not otherwise have been able to afford or acquire. The Library is indeed grateful for these gifts. In accepting things of this nature, however, the Library reserves the privilege of deciding whether or not these should become Library property.
The decision to include gift materials is based upon the Library’s standards of selection, the physical condition of the material, the Library’s needs and the Library’s facility to house the materials. The Library makes an effort to dispose of all gift material that is not added to the collection to the best advantage of all concerned.
The Library cannot accept special collections of materials that are to be kept together as a separate physical entity, nor can it accept gifts with restrictions as to use, permanence and /or location. Gift material will be integrated into the general collection with a bookplate identifying the donor if applicable.
Cash gifts will be used for the purchase of a memorial or tribute. The selection will be made by the Librarian based on the interests of the deceased, the wishes of the donor and the needs of the Library.
All gifts will be acknowledged and a formal receipt given upon request. No staff member will assign a monetary value to any gift nor include such information on any receipt.
LIBRARY BILL OF RIGHTS
The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services.
1. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.
2. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.
3. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.
4. Libraries should cooperate with all persons and groups concerned with resisting abridgment of free expression and free access to ideas.
5. A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.
6. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs of affiliations of individuals or group requesting their use.
FREEDOM TO READ STATEMENT
1. It is in the public interest for the Board of Directors and Librarian to make available the widest diversity of views and expressions, including those which are unorthodox or unpopular with the majority.
2. The Board of Directors and Librarian do not need to endorse every idea or presentation contained in the books they make available. It would conflict with the public interest for them to establish their own political, moral or aesthetic views as the sole standard for determining what books should be published or circulated.
3. It is contrary to the public interest for the Board of Directors or Librarian to determine the acceptability of a book solely on the basis of the personal history or political affiliations of the author.
4. The present laws dealing with obscenity should be vigorously enforced. Beyond that there is no place in our society for extra-legal efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression.
5. It is not in the public interest to force a reader to accept with any book the prejudgement of a label characterizing the book or author as subversive or dangerous.
6. It is the responsibility of the Board of Directors and Librarian, as guardians of the people’s freedom to read to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large.
7. It is the responsibility of the Board of Directors and Librarian to give full meaning to the freedom to read by providing books that enrich the quality of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a bad book is a good one, the answer to a bad idea is a good one.
FREEDOM TO VIEW STATEMENT
The FREEDOM TO VIEW, along with the freedom to speak, to hear, and to read, is protected by the First Amendment to the Constitution of the United States. In a free society, there is no place for censorship of any medium of expression. Therefore, we affirm these principles:
1. It is in the public interest to provide the broadest possible access to films and other audiovisual materials because they have proven to be among the most effective means for the communication of ideas. Liberty of circulation is essential to insure the constitutional guarantee of freedom of expression.
2. It is in the public interest to provide for our audiences, films and other audiovisual materials which represent a diversity of views and expression. Selection of a work does not constitute or imply agreement with or approval of the content.
3. It is our professional responsibility to resist the constraint of labeling or pre-judging a film on the basis of controversial content.
4. It is our professional responsibility to contest vigorously, by all lawful means, every encroachment upon the public’s freedom to view.
Adopted by:
EDUCATIONAL FILM LIBRARY ASSOCIATION
Board of Directors, February, 1979
Borrowing Privileges
1.1 Eligibility:
A. ADULT: Any adult patron may receive a Toulon Library Card as long as they are a resident of the Toulon Public Library District.
B. CHILDREN: Children of the Toulon Public Library District may receive a Toulon Library Card when they are in Story Hour.
C. The Toulon Public Library District will not issue cards or provide service to patrons who are known to have overdue obligations (in the form of unpaid fines or overdue/lost/damaged material) at another Illinois Library. *(See the following RSA Policies)
*1. When people move to other communities now and apply for library cards, staff are able to verify the existence of previous cards. If a previous card has a fine of less than $5, the new library will notify the old library to remove the fine and withdraw the person from the database. The new library will register the person. Academic and special libraries are exempt from this policy.
*2. If the fine is more than $5, the new library will accept payment by check or money order, made out to the other library, and forward the amount by mail to the circulation department of the former library. Again, academic and special libraries are exempt from this policy.
*3. If a person has materials still checked out on the former card:
a. Not overdue: materials may be returned to the new library to be sent back through the delivery with a note that the patron has moved from that library area. If a person says the materials were returned to the former library and may not be checked in yet, register the person and tell him he will be notified when the former card is cleared and the new card is available. Offer to call the former library to discuss the matter.
b. Overdue/lost: must be cleared before acceptance at the new library. Offer to call the former library for the patron to discuss the matter.
1.2 Fees:
A. RESIDENTS: There is not a charge for obtaining a Toulon Library Card. If a patron loses his/her card, there is a $1.00 fee for a replacement card. If the card has expired, there is no charge for a replacement.
1.3 Registration:
A. ADULT: Ask patron if they are a resident of the Toulon Public Library District. If they are a resident, ask if they have identification with their picture and address (driver’s license/picture I.D./State I.D.) and another form of identification with their name and address (bill, lease, checkbook, canceled mail, etc.). When they have shown proper identification, have them fill out the registration card as fully as possible, showing place of business with address and phone number.
B. CHILDREN: Children of the Toulon Public Library District may obtain a Toulon Public Library District Card when they are in Story Hour. All children through the 8th grade must be accompanied by a parent or guardian when they register as the parent or guardian must sign for the child’s card. The Public Library does not deny a child a library card even though his/her parents have an invalid or delinquent card. However, since the parents must sign for the child’s card that they are responsible for materials checked out by a child, the library may restrict the usage of the child’s card. The restriction is only one (1) item may be checked out at a time. Once the parent’s cards are valid, this restriction would be removed.
C. PERSONAL REFERENCE:
1. Adult: An adult patron should give a personal reference; a neighbor, friend, or adult not living with them. Husband and wives should not give their spouses as a reference. The purpose of the reference is someone to contact should the library patron move or if, for some reason, the library is not able to contact the patron from the information they have given. Also, in case of an emergency the library will have someone to contact.
2. Children: Children should give their parents’ or guardians’ names as a reference. Parents sign as references because they are responsible for materials checked out by their children. Parents’ names must be written out because they sometimes differ from the child’s name.
1.4 Responsibilities of Borrowers: It is the responsibility of the patrons to see that all materials checked out on their card are returned on time and in good condition. In the case of Children’s cards, it is the responsibility of the parent to see that children return materials on time and in good condition.
1.5 Renewal of Library Cards: Library cards are issued with an expiration date for three (3) years. Library cards can be renewed every three (3) years. There is no charge for renewing the library card, however, all fines and fees charged to the card must be paid at the time of renewal. A photo ID with current address may be requested.
1.6 Suspension of Borrowing Privileges: The borrowing privileges of a library patron will be suspended for such time as the patron or any member of the patron’s immediate family (spouse, child, parent or sibling) living at the patron’s address indebted to the library as a result of damage to library property or for failure to timely return books, material or other personal property to or in the custody of the library. This will go into effect when a patron has $25.00 in fines or fees.
Circulation Policy
2.1 Length of Loans: The following is the loan periods for library materials:
Books, Audiobooks, Cassettes, CDs 2 weeks
Periodicals (except current issues) 2 weeks
Periodicals (current issues) 2 days
Reference materials DO NOT CIRCULATE
Special Reserved/Seasonal/Holiday materials Set by the library
Videos 1 week
Vacation loan As needed
Teacher loan As needed
2.2 Renewals:
A. Books, audiobooks, cassettes, periodicals, and CDs may be renewed for 2 weeks. "New" books and "Current issue" periodicals may only be renewed if there are no holds on them.
B. Videos may be renewed only one time.
2.3 Number of Items Loaned:
A. Children are limited to only eight (8) items when a parent or guardian is not with them.
B. Videos are limited to four (4) videos per household.
2.4 Special Conditions:
Patrons must have his/her own library card to checkout materials.
2.5 Reserves:
A. MATERIALS WE HAVE: If one of our items is not in the library when a patron requests, the patron may reserve the item, if desired.
B. MATERIALS WE DO NOT OWN: If a patron requests an item that the library does not own, an Interlibrary Loan request may be made. The patron may also request that the library purchase the item. THE LIBRARY WILL ONLY ORDER INTERLIBRARY LOAN MATERIALS FOR TOULON LIBRARY CARDHOLDERS.
2.6 Lost or Damaged Materials:
A. TOULON LIBRARY MATERIALS: When patrons lose or damage (beyond repair) library materials, they are responsible for paying the cost of the lost or damaged materials. In addition to the cost of the material, the patron is also charged any fines incurred up to the time the item was reported lost.
DAMAGED MATERIALS: For damage done to a book or other library materials, a fee of $2.00 will be assessed for mending or fixing the item. If the item is beyond repair, then the full price of the item will be added to the damage fee.
LOST MATERIALS: Lost materials will have a $2.00 processing fee added to the price of the item. If the patron finds the item at a later date, the price for the lost item will be returned if the lost item has not been replaced by the library.
The library finds prices for lost items:
1. Looking on the computer to find the price.
2. Looking in Books in Print to find the current price.
3. Checking the shelflist for the cost when the item was first purchased.
4. Average prices for materials as given in Bowker’s Annual.
Kits: If any part of the kit (book or cassette) is missing, then the full price of the material will be charged to the patron plus the $2.00 processing fee.
Missing pieces: A $1.00 fee will be charged for the following items:
Cassette tape boxes Bar code label
Video cassette boxes Plastic bags used for kits
CD boxes
B. LOST OR DAMAGED ILL BOOKS: If any item is lost or damaged (beyond repair) while being circulated on an interlibrary loan, the patron will be charged the fee that the lending library charges the Toulon Public Library District.
2.7 Video circulation:
A. Rules for Circulation
1. Video tape cassettes will be loaned to patrons who have their valid library card. Patrons under sixteen (16) years of age may only check out videos when their parents are with them or if we have a video permission form signed by their parents on file. Video tape cassette rules are posted and must be followed by all patrons using the collection.
2. Four (4) titles per household may be checked out.
3. The overdue fine is $3.00 per video per library day.
4. The loan period is for seven (7) days.
5. Patrons who do not return video tape cassettes will be billed for the cost of the videos and processing fees.
6. As a courtesy to all patrons, the Library asks that patrons please rewind the video tape cassette before returning it to the library.
2.8 Newspapers
Papers do not circulate. They may be read in the library only.
2.9 Fax
Patrons may send and receive faxes at the library. The fee to send a fax is $2.50 for up to three (3) pages and $.50 for each additional page. The fee to receive is $1.50 for up to three (3) pages and $.50 for each additional page.
International:
Europe, North and South America: double the fax charges.
Asia, Africa and Australia/New Zealand: triple the fax charges.
CHARGES FOR SERVICE
3.1 Fines Per Day:
Books $0.10
CDs, Cassette tapes $0.10
Periodicals $0.10
Book Cassettes $0.10
Videos $3.00
Books from other libraries $0.25
OVERDUE FINES ACCRUE UP TO THE PRICE OF THE MATERIALS
3.2 Fees:
A. Returned checks: $10.00 plus any bank charges
B. Photocopy and microfilm copies: Patrons who use the photocopy machine or printout on the microfilm reader/printer will be charged $0.10 per page. The fee for black and white printouts on the computer is $0.15 each and color printouts is $0.50 each.
Overdue Procedures
4.1 First Notice: A phone call is made one (1) week after the items (except videos) are due. If a person has no phone, a notice is sent Overdue video patrons are called the following day after the videos are due.
4.2 Second Notice: A copy of the overdue notice is mailed to the patron one (1) week after the first notice.
4.3 Billing Notice: This is a billing statement. This notice is mailed to the patron with the fees and fines of the items one (1) week after the second notice.
4.4 Follow-up Letter: If the overdue material has not been returned after the billing statement, then a letter is sent out about the overdue material from the Library Director or the Library Assistant in charge of overdues.
These Notices are intended as a courtesy only. Failure to complete a phone call or failure in receipt of a mailed notice does not affect the obligation of the patron to return materials properly or to pay any late charges for overdue materials.
GIFTS/MEMORIALS
5.1 Gifts: The collection of the Toulon Public Library District has been enriched and enhanced by many donations of books, periodicals and many other materials that it would not otherwise have been able to afford or acquire. The Library is grateful for these gifts. In accepting things in this nature, however, the Library reserves the privilege of deciding whether or not these should become the Library property.
The decision to include gift materials is based upon the Library’s standards of selection, the physical condition of the material and space to house the materials. The Library makes an effort to dispose of all gift materials that are not added to the collection to the best advantage of all concerned.
For cash gifts made to the Library for the purchase of a memorial or tribute, the selection will be made by the Librarian based on interests of the donor or the wishes of the donor whenever possible.
5.2 Memorials: The collection of the Toulon Public Library District has also been enriched and enhanced by many memorial books to the Library. The Library is grateful and enhanced by many memorial books to the library. The Library is grateful for these gifts.
The donor may select a book for a memorial (based on the Library selection policy) or they may have the Library select a book based on the interests of the deceased and/or the needs of the Library.
A bookplate will be put in the book stating who it is in memory of and by whom it was given and the date.
PUBLIC ACCESS COMPUTER
GUIDELINES FOR USE
6.1
1. The multi-media computers are available to the public (3rd grade and up). Toulon Public Library patrons have first priority before reciprocal patrons unless they have reserved time. Children below 3rd grade must be accompanied by an adult (18+ years) and the adult MUST stay at the computer with the child. ANY age child who is unable to work the computer programs independently should be accompanied by an adult (18+ years).
2. Patrons may not have computer privileges if there are any fines or overdue books outstanding on their card.
3. Our computer policy must be read and understood before initial use.
4. Except for an adult accompanying a young child under paragraph 1, only ONE PERSON may be at a computer at a time. However, a maximum of two people will be allowed if the staff person on duty gives prior permission.
5. Reservations may be made by phone or in person. The computer may be booked for one-half hour sessions. Users who cannot fulfill their appointment should call the library to cancel. We will hold your spot for 10 minutes then pass it on to the next patron. Booking priority will be given to people needing the computers for business or school use.
6. The computer may be used on a first-come-first-serve basis if there are no advance bookings on the calendar. If after the first half hour no one is waiting for the computer, the patron may continue to use it for one-half hour intervals until someone request to use it.
7. Noisy users will be given one verbal warning before being asked to leave.
8. Users may not save data on the hard drives or alter the desktop in any way. Users may not alter or attach equipment to the library’s hardware.
9. Users may not bring in their own software programs, but need to bring their own library approved data diskettes.
10. Computer software may not be copied or tampered with. Improper use of equipment or any violation rules will result in a loss of computer privileges. Persons using the computer are liable for any damage incurred to the hardware or software because of careless or intentional actions.
11. Computer use may be restricted at the discretion of the librarian.
INTERNET USE POLICY
6.2
TOULON PUBLIC LIBRARY DISTRICT
May 10, 2004
“Library Internet Policy and Agreement
Welcome! We are pleased to be able to offer Internet access in our Library! Please read the following policy carefully as it discusses the Library’s rules and regulations regarding internet use in the Library and in compliance with federal law. Your cooperation is appreciated.
Users Guide to the Internet as a Resource
Remember the Internet is a collection of information not produced nor endorsed by the Library. The Internet has become an invaluable tool for research, communication, and entertainment. However, please keep the following in mind.
1. Information obtained via the Internet may or may not be reliable and may or may not be obtained from a reliable source.
2. Information obtained via the Internet may or may not be accurate.
3. Information obtained via the Internet may or may not be current.
4. Information obtained via the Internet may be considered controversial or offensive by some Library patrons.
This Library encourages all Library patrons to be informed users and carefully evaluate any information obtained via the Internet. Library staff members may help you evaluate certain types of Internet sources, but are not trained to provide definitive analysis of specific sources or sites.
This Library is not responsible for damages, indirect or direct, arising from a Library patrons’ reliance, citation, or other utilization of Internet information resources.
Internet Filtration
All Library computers are equipped with Internet filtration devices which are designed and intended to block sites deemed to be inappropriate for general audiences. Adults (over the age of 16) may request that a certain site be unblocked, for bona fide research or other lawful purposes. Granting such a request is ALWAYS up to the discretion of the Library staff and may be denied for any reason in order to comply with Library policy or otherwise. Minors under the age of 17 years old are not allowed to access a computer with unfiltered Internet access at any time. Minors under the age of 17 years old may NOT accompany an adult who is accessing a computer with unfiltered Internet access at any time.
All Internet filtration devices installed on Library computers have been obtained from a commercial supplier. The Library does not maintain that the installed filters effectively filter all or any inappropriate materials from access within the Library. The Library is not responsible for damages, indirect or direct, arising from access, whether voluntarily or involuntarily requested, to inappropriate or offensive Internet sites within the Library, regardless of the age of the user or whether arising from the deficiency of the filter or its installation.
Access and Use of the Library’s Internet Connections and Networks by Adults
The Library recognizes that electronic information on the Internet may contain material that is inappropriate or offensive to children as well as patrons of all ages. The Library requires that all Library patrons using the Library’s Internet connection do so within the guidelines of appropriate and acceptable use. The following are unacceptable:
1. Any use of electronic information which results in the harassment of others;
2. Use of electronic information networks in any way which violates a Federal or State law;
3. Unauthorized duplication of protected software or licensing agreements, including but not exclusively, any “hacking;”
4. Destruction or damage to or unauthorized alteration of the Library’s computer equipment;
5. Behaving in a manner that is disruptive to others;
6. Accessing child pornography;
7. Accessing material depicting offensive sexual conduct which lacks a high level of artistic, political, or scientific value; and
8. Any unauthorized disclosure, use and dissemination of personal identification information regarding minors.
The Library reserves the right to classify any action, access, or operation on the Internet inappropriate and ban its use by patrons.
Access and Use of the Library’s Internet Connections and Networks by Minors Under the Age of 17
All access and use restrictions applicable to adults are also applicable to minors. In addition, the following are specifically unacceptable for minors:
1. accessing any inappropriate matter on the Internet; and
2. accessing any picture, image, visual depiction, description, or representation exhibiting qualities of nudity or sexual acts or contact. Exceptions are rare and are only appropriate when images possess overwhelming artistic, political, or scientific value.
3. accessing any computer within the Library at any time which does not have an active Internet filtration device in place.
The Library reserves the right to classify any action, access, or operation on the Internet inappropriate and ban its use by minor patrons.
Parents are expected to monitor and supervise their children’s use of the Internet in the Library. Parents are encouraged to discuss with their children issues of appropriate use and Internet safety.
Privacy on the Internet
The Library will make every effort to allow Library patrons to privately use the Internet in the Library. However, the Library reserves the right to supervise patrons’ use of the Internet to reasonably ensure compliance with Library Internet policies by all patrons. The Library reserves the right to request an explanation or otherwise inquire as to when a patron is found to be accessing material a Library staff member reasonably believes to be beyond compliance with Library Internet policy.
Email, Instant Messaging and Internet Chat
It is the policy of the Library to permit its users to engage in forms of direct electronic communication known as electronic mail (“Email). However, such use by minors under the age of 17 may be monitored from time to time and in the event Library staff believes a minor’s safety or security is at risk, such privileges will be suspended or revoked.
Instant messaging and internet chat are not allowed on the Library’s computers.
Violation of Policy
The violation of any terms of the Library’s policy may result in suspension or revocation of Library Internet access privileges or even the suspension or revocation of general Library use privileges. Please act responsibly!
Name (Please Print)
____________________________________ _________________________________
Last First
Registration and User Agreement
1. I have read the policies concerning the use of the Toulon Public Library’s Networks/Internet computer in the Library and agree to abide by the policies;
2. I agree to pay any repair or replacement costs of equipment or software damaged by myself or minors for whom I am responsible;
3. I understand that copyright laws restrict the duplication of copyrighted materials and will follow all copyright laws;
4. I understand that if I fail to abide by the Toulon Public Library’s Internet policies I can lose my eligibility for use of this service or even use of the Library;
5. I understand and acknowledge that the Internet contains material of a controversial nature and that the Toulon Public Library has no control over the Internet and assumes no responsibility for the content, quality, accuracy, appropriateness of any Internet resources; and
6. I understand that the filters installed on the Library computers may or may not be effective in blocking voluntary or involuntary access to inappropriate or offensive material and, by this agreement, release and discharge the Library from any direct or indirect liability resulting from such access.
____________________________________________________ Date: ________________
Signature
For Patrons Under the Age of 17:
As the parent or guardian of ___________________________________________________
I give permission for my child to use the Internet connection at the Library, with the understanding that I am responsible for monitoring my child’s appropriate use of this service and that I am responsible for any damages that may occur and that I have read, understand, and agree to the above statements, [Option when filters are used: specifically including any deficiencies in the performance or installation of blocking filters].
Parent or Guardian Signature: _________________________________ Date: ___________
Internet Filtration Warning
All Library computers are equipped with Internet filtration devices which are designed and intended to block sites deemed to be inappropriate for general audiences. These devices have been purchased from a commercial vendor. The Library does not maintain that the installed filters effectively filter all or any inappropriate materials from access within the Library. The Library is not responsible for damages, indirect or direct, arising from access, whether voluntarily or involuntarily requested, to inappropriate or offensive Internet sites, regardless of the age of the user or whether arising from the deficiency of the filter or its installation.
CONFIDENTIALITY OF LIBRARY RECORDS
CONFIDENTIALITY POLICY
It is the policy of the Toulon Public Library District to preserve the confidentiality of the registration and circulation records of its patrons to the fullest extent permitted by law. Information regarded as confidential in patron records includes name,address, telephone number, and any other information provided on the patron registration card and circulation record. Additionally, library staff may not disclose whether or not a person has a library card.
The Library may use registration information to distribute library-related information to registered borrowers. However, registration and circulation records will not be made available to individuals (other than the patron him- or herself), groups, or businesses. These records will not be made available to any local, state, or federal agency, or to any private individual, e.g., an attorney, except pursuant to a court order as may be authorized under the authority of and pursuant to federal, state, and local law. (Note: Usually a subpoena in Illinois is inadequate for disclosures of confidential information. However, the U. S. Attorney General under the provisions of the USA Patriot Act may issue a subpoena.) In all instances, the library’s legal counsel may be consulted or advised of issues related to patron confidentiality.
The general and specific provisions of this policy are in accord with the Illinois Library Records Confidentiality Act (75 ILCS 70/1). A copy of the Library Records Confidentiality Act accompanies this policy.
Any employee of the Library who receives a request, or who is served with a subpoena, court order, or search warrant, to release or disclose any library record shall promptly notify the Library Director.
The Library Director, in a timely manner, shall review all requests and orders, consult with the library’s attorney as necessary, and respond in an appropriate manner to each request and order. If a request or order is not in the proper form, or if good cause has not been shown, insistence shall be made that such defects be cured before any records are released.
In the immediate absence or unavailability of the Library Director, all requests for information will be referred to the Librarian-in-Charge, who will notify the Library Director of the circumstances, and of any actions taken, as soon as possible.
Adopted February 10, 2003
CODE OF CONDUCT/RULES OF CONDUCT
8.1 Code of Conduct:
CODE OF CONDUCT for the patrons of The Toulon Public Library District:
The Toulon Public Library District offers an environment which is conducive to reading and study.
People using the Library are to conduct themselves in a manner which is appropriate to the Library’s nature and purpose.
Anyone who interferes with the proper use of the Library by other patrons, or abuses Library property or materials, is subject to removal from the Library and/or restriction of library privileges.
8.2 Library Rules of Conduct:
The Board of Trustees believes that patrons of the Toulon Public Library District have the right to use the library materials and services without being disturbed or impeded by other library users; that patrons and staff have the right to a secure and comfortable environment; and that patrons and staff have the right to materials and facilities that are in good condition.
RULES OF CONDUCT
1. Any behavior that is disruptive or that hinders use of the library is prohibited on library property. This includes, but is not limited to, loud or boisterous behavior, verbal or physical harassment, running and congregating in large groups.
2. Deliberate obscene or vulgar language will not be tolerated. Patrons using such language will be asked to leave at once.
3. Police will called immediately in case of any physical assault.
4. Failure to leave the library premises after being asked to do so will result in the calling of the authorities.
5. Food and beverages are not allowed in the library.
6. Smoking is not permitted in the library.
7. Proper attire is required in the library. Shirt and shoes are mandatory.
8. Parents are responsible for the behavior of their children while they are on library property. Children under the age of seven (7) must be accompanied by a parent or other responsible caregiver at all times while on library property.
9. Children who are seven (7) or older may use the library unattended.
10. The library assumes no responsibility for children left unattended on library premises.
11. The library is not to be used as a day care service.
12. Loitering inside or outside of the library is not permitted.
13. Proper care of library materials and furnishings is expected of all patrons. Theft, vandalism and mutilation of library property are criminal offenses, and will be dealt with accordingly.
14. Rollerblades, skateboards and other sports equipment are not permitted in the library.
15. Check out all materials at the circulation desk.
16. The library is not responsible for the loss of personal belongings.
17. The library reserves the right to inspect all bags, purses, briefcases, backpacks and other items.
18. The library has the right to deny use of the library to those violating library rules and to deny future library privileges.
REFERENCE SERVICE POLICY
A. Reference service and access to the entire reference collection will be provided to patrons of all ages. Full in-house reference service is offered to all patrons regardless of place of residence.
B. Reference service is provided 100% of the hours that the library is open to the public.
C. Reference service is provided in response to all forms of inquiry, including telephone calls, mail, telefax and e-mail.
D. When reference questions cannot be answered in-house, the questions will be referred to other sources. Interlibrary loan services resulting from reference questions will be provided for patrons in good standing with a current Toulon District library card.
E. Students with homework questions and trivia contest participants will be encouraged to use the library resources themselves.
F. Fees will not be charged for in-house reference service. The patrons may be charged for fees charged to the library from referral sources. Whenever possible, the patrons will be advised of this cost before the referral is made.
G. The staff will serve patrons courteously, impartially and with confidentiality.
H. This reference service policy will be made available to the public.
I. Reference service will be evaluated annually.
J. This policy will be reviewed and updated every third year or as needed by the staff, the library director, and the library board.
INTERLIBRARY LOAN POLICY STATEMENT
10.1 Definition: Interlibrary loans are transactions in which materials are made available from one library to another upon request. An Interlibrary loan is defined as a transaction in which the materials move from library to library.
10.2 Scope:
1. Interlibrary loan services are governed by the 1993 Interlibrary Loan Code for Illinois and the National Interlibrary Loan Code, 1993.
2. Each library is responsible for developing collections in response to local needs. Interlibrary loan is not a replacement for responsible collection development.
3. Any type of library material needed for the purposes of study, instruction, information, recreation or research may be requested from another library.
4. The lending library may decide whether a particular item should or should not be provided and whether the original or a copy should be sent.
5. Libraries shall not request types or formats of material which they own but do not make available to other libraries through interlibrary loan.
6. On a semi-annual basis, as requested by the State Library, the library shall complete a statistical report of interlibrary loan activities. These figures shall be forwarded to the ALS for compilation and reporting to the State.
10.3 Responsibilities of Borrowing Libraries:
1. The borrowing library is responsible for compliance with the copyright law (Title 17, U.S. Code) and its accompanying guidelines, and shall inform its users of the applicable portions of the law. An indication of compliance shall be provided with all copy requests.
2. Requesting libraries shall use their own resources before initiating interlibrary loan requests.
3. The borrowing library shall refer to the ALS Direct Loan Chart prior to requesting any library material from an ALS library to assure compliance with the lending library’s policy.
4. Materials requested shall be described as completely and accurately as possible. Before a request is submitted, verification should be attempted. Libraries may attempt to verify requested titles in a specific discipline’s equivalent.
5. The borrowing library shall honor the lending library’s conditions of loan. The borrowing library shall convey these conditions to the patron.
6. Unless specifically forbidden by the lending library, the borrowing library may copy material, provided this does not violate copyright laws and no damage to the original material will result.
7. The borrowing library is responsible for returning loans promptly, the safety of materials and all repair or replacement costs in accordance with the policy of the lending library.
10.4 Responsibilities of the Lending Library:
1. Library shall implement liberal policies with due consideration for the needs of their primary clientele.
2. Lending library shall initiate processing of requests within one working day of receipt and shall complete the transaction within three working days of receipt.
3. The lending library shall notify the borrowing library promptly if material is not being sent.
4. The lending library shall notify the borrowing library of dates and duration of loans on the materials, special handling provisions and shall notify the borrowing library of the overdue policies.
5. The lending library is responsible for informing the borrowing library of any failure to observe the provision of this policy.
10.5 Fees:
1. Library may not charge service fees or delivery fees for the loan of items to other ALS libraries.
2. Library is encouraged to absorb the costs of providing photocopy service but may charge fees for copies.
3. Library may charge for special delivery handling (i.e., Federal Express delivery or Express service - 24 hour delivery of item or fax delivery).
4. Fee policies should be reported to the ALS annually for distribution to the membership.
10.6 Violation of Responsibilities-Procedures: Continued disregard of the provisions of this policy statement shall be sufficient reason for suspension of borrowing privileges with ALS and ILLINET.
1. In the event of an ALS member library’s continued disregard of this policy statement, the two ALS members involved should attempt to resolve the issue directly.
2. If the ALS members are unable to resolve an issue directly, a written complaint of a policy violation should be forwarded to ALS. Any suspension will take place after due process which will include review by ALS staff.
3. Suspension of a library’s ILLINET privileges shall be reviewed by the State Librarian in accordance with System Rules and Regulations.
RESOLUTION PROVIDING FOR COMPLIANCE WITH
THE AMERICANS WITH DISABILITIES ACT OF 1990
BE IT RESOLVED by the Board of Library Trustees of the City of Toulon, as follows:
11.1 Findings:
A. The Congress of the United States has adopted the Americans with Disabilities Act of 1991 (Public Law 101-336) for the purpose of eliminating discrimination against individuals with disabilities.
B. The Department of Justice published a Final Rule on July 26, 1991 (28CFR, Part 35, hereinafter the "Rule") which sets the standards for implementing the Act.
C. The Act, among other things, prohibits exclusion of qualified individuals with a disability from services, programs or activities of any State or local government, including libraries, as of January 26, 1992.
D. The Act requires units of local government to make information concerning the Act and Rule and their application to its services, programs and activities available to applicants, participants, beneficiaries and other interest person.
11.2 Coordinator:
The Library Director is designated as the Coordinator to implement the Act and the Rule.
11.3 The Grievance Plan:
The Library shall make available to applicants, participants, beneficiaries and other interest persons, information regarding the provisions of the Act and its applicability to the services, programs or activities of the Library and make such information available in such manner as the Director finds necessary to apprise such persons of the protection against discrimination assured them by the Act.
11.4 Administrative Procedure for Grievances under Title II of the American with Disabilities Act:
SECTION I: Any person who has a grievance against Toulon Public Library District regarding alleged violations of Title II, Subpart ! of the Americans with Disabilities Act (the "Act"), shall submit the following information in writing to the ADA Coordinator as his/her grievance within six (6) months of the date of the occurrence:
A. The complainant’s name, address and phone number;
B. The relationship of the complainant to the Library;
C. The basis of the complaint;
D. The provisions of the Act implementing regulations allegedly violated;
E. The date(s) of the alleged violation;
F. The remedy or relief sought.
SECTION II: Upon receipt of the grievance, ADA Coordinator shall contact the complainant within ten (10) working days to arrange a conference with the complainant. The ADA Coordinator shall thereafter review the allegations of the complaint to the extent necessary to properly address and act on the complaint.
SECTION III: The ADA Coordinator shall notify the complainant in writing within ten (10) working days following the conference with the complainant of what, if any, action has been, or will be taken regarding continued review of the complaint.
SECTION IV: At the conclusion of the review the ADA Coordinator shall advise the complainant within forty-five (45) days of the receipt of the complaint in writing of any final action to be taken on the complaint. If the complainant does not accept the action taken by the ADA Coordinator, the complainant may appeal in writing to the Board of Library Trustees. The Board shall review the appeal within thirty (30) calendar days of receipt of the same and notify the complainant of its concurrence or rejection of the ADA Coordinator’s decision in writing, including any alternate resolution it wishes to implement.
SECTION V: If the complainant does not agree with the decision of the Board of Library Trustees, then the complainant may contact the Office of American With Disabilities, Civil Rights Division, Department of Justice, P.O. Box 66118, Washington, D.C., 20035-6118.
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